Privacy Policy

1. Who We Are

Once Upon Their Name ("we," "us," or "our") operates onceupontheirname.com — a personalized AI-powered bedtime story service for children. We are committed to protecting the privacy of every family who uses our service.

2. Information We Collect

We collect only what we need to create your child's personalized story:

• Story inputs: Child's first name, age, favorite toy/companion, interests, and theme preferences you enter into our story generator.
• Email address: When you sign up, join our waitlist, or subscribe.
• Payment information: Processed securely through Stripe. We never store your card details.
• Usage data: Basic analytics such as pages visited and stories generated, to improve our service.

3. How We Use Your Information

• To generate personalized bedtime stories for your child
• To manage your subscription and process payments
• To send you service updates and (with consent) occasional newsletters
• To improve our AI story quality and user experience

4. Children's Privacy (COPPA)

We take children's privacy very seriously. Our service is directed at parents and guardians, not children directly. We do not knowingly collect personal information from children under 13. Story inputs (like a child's first name and interests) are provided by the parent/guardian and used solely to personalize stories. We do not create profiles on children or use children's data for advertising.

5. Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers necessary to operate our service:

• Anthropic — AI story generation (subject to Anthropic's privacy policy)
• Stripe — Payment processing
• Netlify — Website hosting
• Email service providers — For transactional and marketing emails

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Story inputs entered into the generator are not permanently stored on our servers beyond what is needed to generate your story. You may request deletion of your data at any time.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at hello@onceupontheirname.com.

8. Cookies

We use local browser storage (not tracking cookies) to remember your free story count and preferences. No third-party advertising cookies are used on our site.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out at hello@onceupontheirname.com.